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  • Oy! What is up with electronic shops at Markville Mall? This is the second less than stellar review I'm writing about electronic shops at this mall. I'm writing this based on three visits. First visit: I came here to get a Chromecast on a weekday. The person at the door didn't say anything to me as I walked in as he was occupied with conversing a couple who seem like he was friends with. When I got to the TV section, I saw a few staff wandering around but none of them seem to have seen me or wanted to help. Oh look, there's a Chromecast display! Didn't need anyone's help anyway. When I went to the checkout queue, no one else was in the line and there was one cashier who was already cashing someone out. Another lady who was hoping to pay for her items just walked up about five feet behind that someone instead of walking through the queue line like I had just done. The cashier did not acknowledge this and assisted with the lady's items next. Second visit: Needed to exchange my Chromecast because it wasn't working. The person at the front greeted me this time, only because I was holding an item for return and he needed to put a sticker on it. I went to the Returns and Exchange counter and it was empty, except for the four staff members huddled around a computer screen, they saw me, but did not do anything. I stood in the queue for about 5 minutes, watching those staff members talking to each other, before someone finally came to assist me, which was none of those four staff members. The person who finally attended the counter didn't say much, "What was wrong with it?", "Ok", gave me a new one and said bye. Third visit: Had to exchange the Chromecast again. Frankly, I'm quite surprised no staff members were hanging around talking to each other, staff actually looked like they were doing work. I stood in the queue as there were a few groups of people in there and one counter was already busy. Another girl opened a counter and waved to assist me. This girl had about the same attitude as the previous returns guy. Honestly, I just wanted a functioning Chromecast and be on my way and never return. Chromecast finally works for me now, but this Best Buy doesn't. You're probably better off just buying it online. As much as it pains me to say this, I get better service at Walmart, and I don't even like Walmart that much.
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