Thorps has been my go-to salon for the past three years. I'm very low maintenance as far as hairstyling goes, and I've found that Frances is a stylist that doesn't push products and respects clients like myself who are a "wash and go" type. I enjoy Frances as my primary stylist, though she can be booked out for weeks. Depending on my level of planning, I've gotten standard haircuts from other stylists who are equally talented.
I love the online scheduling feature! My only complaint is in communication from the front desk staff to clients. I had a bang trim scheduled, showed up on time, and checked in. Front desk staff asked me to have a seat. I waited patiently for 20-25 minutes before asking the front desk staff what was going on. Apparently a haircut was mis-booked, and needed more time that was allotted. No problem, I can understand that - just don't make me wait unnecessarily when I could have re-booked upon arriving or at least been better prepared to wait. I was willing to brush it off as a one time mishap, and haven't experienced any scheduling or communication issues since that point.
Thorps is definitely the best option for high-quality stylists at a range of pricing options!