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| - One star for the view and location. Yah, that's already kind of me.
Where do I begin? My friend had reserved a table for 18 of us for a birthday dinner. We were informed they needed the table back by 8:45. When we got there, they gave us a corner area by the bar with a large coffee table and we were told that was our dinner area? Are you kidding me? The hostess was not helpful. Then the manager was involved and had a table set for us but we were told that we'd ahve about 75 minutes for dinner. We were definitely sure with their service at that point, they wouldn't be able to serve 18 of us in that time frame.
First we had the dinner table problem. Secondly, the original waitress was not happy that we were moving to the table where she wouldn't be serving us so asked us to settle the tab right away instead of asking for 2nd round of drinks. Thirdly, in the middle of sorting out the dinner table, another server pointed out we brought our own cake so there will be a service charge. Really? You're not even serving us and you're telling us you charging us for the cake when we were already calling other resaturants in the area for their availability? If we didn't have other plans for 9ish we would have left by then.
Food and drinks were very much forgettable. Honestly, if they had a more exciting menu, i would have ordered more than an appetizer.
Our waitress at the dinner table wasn't the brightest. Most of us had drinks, the few that didn't want alcohol had asked for water. She came back, forgetting who asked for water when she could have just brought everyone water (which we suggested at that point). She was very polite, but just not on top of things. At one point before the food came out, our party wanted to order more alcohol, and no wait staff could be found. Oh actually, we found some of them in the back area drinking and talking to each other. This was 8:30 and their patrons capacity was about 40%. Really? You guys make that much that you don't want to serve at 8:30 which is probably still early for your shift? I'm sorry, I went through my waitressing days and this is disturbing at Panorama at this price point.
By the time I left the clientele was getting interesting. One would say there were guys who brought their hot girlfriends/wives in skimpy outfits. If you asked the wrong person, they might say those hot women were escorts. I can only comment that they were hot ... I'll give them that much. Not sure the role they were playing last night. Ask around for yourself and make it an evening there if you want a place with a city view, peopple-watching with terrible service and crappy cocktails, and boring food menu.
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