I am always for praising people for a job well done. Unfortunately my one and only interaction with this business was via phone and a complete waste of time. Being new to the I'm in search of new doctors. Called this place and was basically turned away. When the women on the asked me what type of medical plan I had I was unsure. HMO PTO ABC 123 how in the heck should I know? I'm not in the medical field and I don't handle medical insurance. So basically she told me "here is our tax ID number. Call your insurance provider find out and then call us back." He's a thought for you little miss secretary on the phone... How about you do what all other medical places do? Make yourself useful and call them yourself. The doctors in this office really need to reevaluate the hired help!