I want to start by saying the drinks are nice and food is all good. A group of us were here prior to the Bengals-Steelers game. We ordered the quesadilla (interesting twist on it but tasty) and trying to keep it simple/fast we ordered either burgers or sandwiches. Shout to the person who mentioned the grilled cheese, they're not lying, fantastic recipe. Everyone said their plate & alcohol were great. However a few of the prior comments are correct...it takes a long time trust me. We were seated at 530 and left a few minutes after 7, which would be fine if the pace was on a schedule and even flow but this was like no man's land and then boom we had our beer. I don't care about 20-30 minute ticket times if I get quality but this was excessive. The staff were all very nice so I don't mind going back if they're always that nice. I honestly feel bad for them if they're like this now what the place would be like for a Penguins home game. A Penguin game means literally thousands of dollars waiting to be earned so I'd like to see them under pressure.