You can tell they are newly open. I tried to contact a manager about a special event and twice I was told they were in a meeting. They took a message and no one returned my call. Showed up for dinner tonight 60 min prior to my party of 12 so we could get a table big enough. After 30 min I was told the table was ready. The hostess took us to a table for 6, not 12. Had to wait another 20 min to be sat in a booth for 8. They added 3 chairs and we had to cram the 12th in. Food took awhile and wasn't as good as the last time I had it in Mesa. Maybe there's just a learning curve. For a great Toby Keith's experience, make the drive to Mesa.