I made an appointment with Amy who had good reviews and I was greeted by another woman. It took an hour and a half and was very uncomfortable on her table. When I saw my lashes I was initially happy because they were very natural looking. This was my first time getting extensions so I did my research on the exact process beforehand. I read that with a full set the person should be aiming to place one fake lash for every real one. I avoided water on my lashes for 48 hours and since I've lost multiple eyelashes. The lashes are coupled in pairings of two and are not coming off with a natural lash which I've read is not at all what it was supposed to be per procedure. Pass on these ladies due to the chance you may get the half of the duo who doesn't know what she is doing. If you book with Amy she should be the one to do the lashes, not an apprentice!!