I went here from the recommendation of my sister and the good reviews. But I had the total opposite experience. I went in and they told me to come back at 10 which I didn't mind because I didn't make an appointment. So I came back at 10 and I was not even informed that the other nail tech was still not there. I waited 10 minutes and no one even cared to say "hey we're booked for the day or the other nail tech is running late" I'm very understanding if someone just told me what's going on but they didn't even care to.