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| - Foolish me...I was open to First Choice because they called me right back after my Yelp quote request. However, that is all they are good at is answering the phone.
My move was a 2 bedroom apartment on a 3rd story walk up to a 2 story home. Bear in mind my major furniture was just a queen bed, couch, 4 person dining table, tv and stand, desk furniture. I had moved into this 3rd story walk up by Warren's Homework about a year prior and it took the 2 hours flat, it took these guys with all personal items packed almost 7.5 hours to pack the truck and three hours to move in, sloppily. I was charged 11 hours and $1475 for a two-bedroom move, with everything packed by me.
My move was only 20 minutes away, but it took the movers 1.5 hours to get to my location, my assistant notified me when they were on their way to my new home and had wondered why it was taking so long, since I was paying $139/hr. We had no idea why it took so long...first to pack the truck, second to get to my new home, and third why they forgot things in the truck and just left it outside my front door without telling me or ringing my doorbell.
I found out, that one of the two employees had an injury and was sent home. They gave me one hour back for that, but really, it was atleast two hours before a second person showed up to help. However, I had paid for it.
I called SEVERAL times (atleast 7 times) to discuss the excessive time needed to move me...everytime the phone was answered professionally and seemingly genuinely, with a promise of a followup call that never happened...not once or ever. I gave them 7 times to make it right, but none has been successful. So I feel the need to warn you, if a two bedroom apartment cost me $1475 + the 2% credit card fee to move, then what will it cost you?
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