Called ahead on the local phone number for dine-in. Phone must have rung 8-10 before someone answered. When we arrived, our order was not ready. Based on an apparent shortage in staffing, we were suspicious that our order was never processed (believe that our call really ended up going to a national call center, as the order taker spoke with a Hispanic dialect and we observed no females during our visit.) Nonetheless they "located it" and our order came out in about 15 minutes. The dining area appeared clean, however a table near us was never cleared during our stay (again, under-staffing?). The light fixture over our table was bothersome, as its positioned height allowed glaring light to emit into our eyes. As for the food, we were very satisfied for the value and the quality of pizza that we were served. We would have rated our experience higher had the restaurant had been operating with more staff and the ambiance better.