We were there on weekend. It's a very popular place so you should except a long waiting. If you have award membership like diamond/platinum, you can skip the line. So go straight to the front.
We sat and drinks order was taken immediately and we got them right away, however it took 45min for foods to arrive so you know how long the waiting is like.
Over all foods are good except my meat medium was kind of medium rare, so my husband ate mine. Oreo Milk Shake was really really good except they topped with very sweet cream brûlée and It wasn't really necessary. But I guess it's up-to the person who drinks and some people may like it. But not me. Next time I may ask to omit it.