My husband and I went there and I ordered the pad thai. I took a couple bites and noticed a hair in it. A black, curly-ish, 2 inch long, hair. I was obviously disgusted and I told the waiter. I said I couldn't eat it and he turned and left. He didn't take the food away, apologize, or offer to bring me something else or a new plate of pad thai. He ran away because he didn't want to deal with it. So, then he finally comes back and tosses the bill on the table and leaves. I tried to get his attention but he was ignoring us! When he finally comes back I tell him that we're not paying for my meal since I couldn't eat it because of the hair. He said he'd ask his manager and when he finally came back he said they could take HALF off my dinner. WHAT? Really? I took maybe 4 bites total before I found the hair and obviously didn't eat anything. Finally, he took the bill to his manager who took the pad thai off the bill.
Also, the few bites of pad thai that I did have were awful. Not flavorful at all. The sauce was almost creamy. It was very different from any pad thai I've ever gotten and it was gross.
I understand, sometimes things may end up in the food. I'll be reasonable about that. However when it does, make it right when it's brought to your attention. They didn't do that or even try. I will never be back.