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  • 9:45 PM on a Thursday evening, quite a few people in the store, and Fries has zero checkout lines open. That's fine, I have no problem with going through the self check, the problem is, a few things rang up incorrectly or did not discount appropriately. I called the gentleman over, at the time there were about three people in line. By the time he got there, there were about 10 people in the self check out. In the middle of helping with the issues I was experiencing, he left to help another customer. His name is JON. Very annoyed with Jon this evening. I then had to wait several minutes for him to come back and resolve the second issue. Meanwhile I requested a manager, and got an assistant manager who told me that she and Jon were the only oneS working check out. Except she wasn't working check out until I called her over. If you can't staff the self check out line sufficiently, (they have 12) then open some checkout lines. Or train your staff to follow through with one problem at st time. As I was leaving 5 different people were having issues. You guys have problems with how things are ringing apparently.
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