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  • We used to love this place, but it has really gone down hill. The staff no longer engages with the kids, the owner is never around anymore, there is little to no A/C, just industrial fans that blow stuffy sweaty air around. The free air hockey tables have been replaced with a bunch of machines that all cost extra money after you already pay $12 a kid to get in (if you have an issue with the machine eating your money -we did- they will not accept responsibility. They say there is nothing they can do about it.) There is no one monitoring the video game area, which unlike a regular arcade where your turn ends, these games have infinite lives and there is no time limit and no one enforcing any kind of turn taking or sharing. Yeah, I paid to have my kid stand in line to play a video game for half an hour, only to still not get a turn and give up. That's fun. Families are also forbidden from bringing water bottles in and forced to buy their overpriced water or drink from the germy water fountain. When you have a bunch of kids, that really adds up! Like I said, we used to love this place. I would rave to my friends about it and we had all our playdates there in the summer. It was a local, family run facility that cared about the customers and would always have a friendly greeting and had staff that would play ball with the kids and at least pretended like they enjoyed being there. Now, when I walk in, it smells, it's stuffy and all the staff look miserable and only interact if it's to point out your contraband, not to keep teens out of the toddler section. I don't recognize anyone and never see the owner. I hope this business takes a look at what's going on and makes some improvements to these problems. If they did, we might consider going back. Until then, aside from attending a birthday party, Im not bringing my family back here. There are way too many other options in this town.
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