We have been taking our vehicles to T & M Automotive for years (since they were on Silverado Ranch). Nick & Bruce in the front office are very helpful with scheduling and explaining the scope of work and associated costs; and Nick's dad Tracy and the rest of the guys in the shop have always done great work for us. I find it refreshing that when the dealership tries to scare you into doing thousands of dollars of work (when you're only trying to get an oil change); T & M will fully assess the vehicle and let you know what/if necessary repairs are needed, are they are always less that what the dealership said. In my experience, T & M's cost has always been waaaay better as well. Unlike the dealership, labor costs are not astronomical.
To date, we've had the brakes done on three vehicles; CV Boots replaced; an A/C Blend Door Actuator fixed; a faulty window motor replaced; a broken axle fixed (damn curbs jump out of nowhere!); an exhaust manifold w/ catalytic converter replaced; plus a handful of other services over the years. This trip was to deal with a water pump that's leak was causing a chirping sound. I dropped the truck off at about 9 AM, and got a call from Bruce about two hours later advising that they needed to replace the thermostat and water pump for $650. I got a call at about 1 PM that the truck was done and that the total was $637 with tax. Picked up the vehicle at lunch and it was good as new!
I have referred a number of friends and family, who have also had good experiences at T & M. We will use them whenever necessary (although, hopefully it's not very often)!