We had heard positive remarks about Craftsman. I can't say that we enjoyed the food as we never got that far. We waited for a table for 45 minutes, which is fine, as they told us up front. But once we were sat, we were never greeted by any waitstaff or served. After about 15 mins we did ask a busperson to ask our waitperson to stop by. After another 15 minutes with no contact and repeatedly seeing who appeared to be the manager and other waitstaff walk by and making eye contact with us and gestures by us for assistance, still no service or even a "hello, I'll be right with you." So we got up, gathered our coats, and quietly left. Maybe because we left quietly, no one raised an eyebrow on our way out or said goodbye. In all fairness, I think this is unusual for a Food Fight restaurant and I tend to doubt that this is a pattern. We may try it again but there are so many other options in the area on how to spend our dining dollars, we are likely to give other places a chance before going back to Craftsman and giving them another.