I'm here pretty regularly as its close to my office.
Came here on a Friday at 10:30am and it was pretty busy. I'm not sure the barista knew that though as he took forever to make my drink. Normally I'm understanding about this stuff especially if it's busy but the barista was moving. so. slowly.
Drinks weren't made in the same order as they were put in. (I ordered after these 2 girls but got my drinks way after they did)
To top it off, I found espresso grounds in the bottom of my cup.