About: http://data.yelp.com/Review/id/MGv97rz2dHECyQGQGsWLvg

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-03-11 00:00:00 (xsd:dateTime)
itemReviewed	Tropicana Las Vegas
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	We were here for a two-night stay for my birthday in June and we LOVED it! The rooms are definitely newly renovated and it shows!!! My fiance and I both work in hospitality (I'm at the front desk, he's back of house in IT but used to be a bellman), so great customer service is key to us--we were definitely not disappointed. We checked in on a Monday with Elena, who is so sweet, very knowledgeable, wished me a happy birthday, and upgraded us to a beautiful club tower suite. I see a lot of reviews that the club tower is far....it's really not far at all. It's about a four minute walk from the lobby, and the pools are really close to the club tower, just a quick elevator ride down. We had a very slight issue on the last night of our stay because we wanted to go to the pool, but it was closed for a private party. We called to ask if there was another area of the pool we were allowed to use, and unfortunately there was not. We spoke with Linda on the phone, who was very kind and understanding and told us to come to the front desk and she would see what she could do for us. When we came down, we talked to Lynn, who also was very nice, and they gave us a $50 resort credit. Note to fellow travelers: YOU ALWAYS GET MORE HELP FROM THE FRONT DESK WHEN YOU ARE NICE! There is no need to get aggressive with the people who you're dealing with...they are there to help you, and the wonderful staff at the Tropicana is very good at that. Anyway, to sum it up, the room was absolutely beautiful, with a great view of the pool and the strip, the staff is amazing, and we enjoyed a wonderful late-night room service dinner with our resort credit that the front desk extended to us. The location is great, super close to the MGM, and a quick tram ride to the Mandalay Bay. We got the groupon, 2 nights for $115, but if there's a good deal on the hotel website in the future, we would definitely stay here again. Again, guest service is so important to us and the staff at the Tropicana is great. Room Tip: Club tower is about 4 minutes away from the lobby but close to the pools, and very quiet!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Christina

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