One of the worst experiences ever! If you're not familiar with the layout of the place and how it works just be prepared for a long waiting in line for line style food service and no plates to eat off of. The food was not very good. Famous Daves is far better. People were nice. Open seating, but be prepared to sit next to strangers on tables that are way too close together. No waiters so you're bussing your own table. On the upside you won't have to tip anyone which is great because you don't feel very happy when u leave and it wouldn't be fair to blame an innocent server.