I had a 90-min reflexology and massage package: 70-min therapeutic massage and 20-min ion foot detox.
The massage was fine, not great but still just fine but here's my complaint. When I came out they take me to the front desk where my masseuse and the manager are standing there and hand me a board and I'm suppose to mark how good it was and the corresponding tip amount which they have already set according to how good the massage was, starting at $10. ($10 average, $15 good, $20 good like that). So I won't mark the stupid board and instead had her $10 and say thank you very much. So she gives me this look of disappointment because she wants more money.
They make a big public spectacle out of the tip to pressure you. You have NO CHOICE, you must tip them. I don't mind tipping of my own free will but I don't accept being forced to tip and they set the amounts.
I will NEVER go back to this place because of this ridiculous tip system in which they demand that you tip them and it had better be a big tip alright!