We had a bit of a strange experience here for a late night dinner. The food was OK, the service a little spotty and the management helpful.
My group of three walked in on a Saturday night and we were asked to wait in the lounge (aka the couches to the side) while they prepared a table for us. A little strange since there were several empty bussed tables throughout the dining area. I think the manager saw my dour look after we waited 15 minutes and had the host wipe down a table for us. Which obviously could have been wiped down 15 minutes earlier.
We split a round of edamame - which was delicious. Our drinks were originally sent to the wrong table but we were able to flag down the man with the drinks after the table next to us sent him away. My lychee martini was super strength but nicely cut with the sweetness of the lychee, 5 stars for my drink.
The waitress came back to let my sister know they were out of salmon (that seems like a pretty large flaw for a restaurant selling sushi, and to know only 20 or so minutes after we ordered). She said tuna was fine in its place and received her roll soon after. She finished her roll before the other two of us had any food or a check in from our waitress. We waited patiently sipping our martinis craning our neck for any sign of food from the kitchen for a while.
To his credit when the manager came around to ask how our meal was and found only 1/3 of us could answer he did whatever he needed to do, and offered us dessert on the house. The food came out almost immediately after. My tonkatsu ramen was lukewarm when it arrived and the flavor was bland. Maybe it had been sitting out a while but it wasn't the hot amazing broth I was craving on that frosty night.
I was on the fence between 2 stars for the experience or bumping it to 3 because of management's attentiveness. At the end of the day there's no reason for me to return and the feeling I left was "meh" so 2 stars it is.