The nail technicians are friendly, and the prices are average. I paid $35 for a French manicure with gel polish, and I think it was $20 for a regular French manicure without gel polish. There were multiple nail technicians present and working on people. One of the nail technicians was available to start on my friend right away, and another became available about 10 mins or so later, so the wait wasn't long for me. The lady who did my nails was really fast and it really felt like she was being to rough with my natural nails when removing the old polish on my nails and during the filing/clipping part when she started using all of the tools. I think some more care with their clients' natural nails would be beneficial for them. The top layer of my nail looked butchered after the old polish was removed; the lady also polished them too fast since the white tips were not curved as smoothly as they could've been. She actually didn't even cover each nail's tip completely with white polish, so that sucks, and it's due to them speeding through each customer. The best thing about this place is that they're fast and convenient when you're already at the mall, but they don't take the time that's desired for perfection when you get your nails done. So disappointing.