A+ - I originally came in for service but inquired about options since my lease was ending in the next several months. I received what I felt was a fair trade value for my vehicle (it was a base model and had a few bumps and bruises), was shown a fabulous upgrade, and was out the door before lunch! I was given a financing option that, although did not lower my payment, I feel for the marginal increase is well worth the investment. Art Ocana made this entire experience exceptional. This is my second lease from Tempe Honda (I also have my vehicle religiously serviced here) and I hope to work with them again in the future!