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  • Two stars is pushing it. While the ice cream tasted nice, the staff were not pleasant enough for me to come back again for a better experience. When we got there it was early enough so there were only a few people ahead of us. The female staff member called us to her station and between yawns asked what we wanted. I gave my order of smores and raspberry white chocolate. She proceeded to make the smores first. She dropped the graham cracker and chocolate and that went into the trash. She yawned several more times while mixing the ice cream and finally when she put it in the cup she went back to get more graham and chocolate to finish it. She handed the ice cream over the glass and said she'd be back in a few to make the next one. After waiting another couple of minutes I realized she'd left me to take money from other customers at the cash register! I waited a little longer and then decided against getting a second ice cream which would have been another $6. I approached the cash desk and told her I didn't want the other ice cream. She took my money for the first one, handed me my change and receipt and we walked out without as much as a thank you or a smile. This was the most unpleasant place I've encountered recently and doubt I'll be back. Unless they get new staff who don't leave the customer they're serving to go take money at the cash register. That was totally unprofessional and pathetic!
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