I was somewhat apprehensive due to an article that I had previously read about this Vet. Luckily I had also found additional information to refute those articles. Why lucky, you ask? Because this is a great little office nestled off the main drag in Dormont. Yeah, it's a bit of a drive from Pittsburgh proper, but they are also open later to help with the fact that some of us actually work for a living.
It is a very small waiting room and you really don't want to have to wait due to the different animals that are continually coming through the door -- that is vet common sense -- so make certain you call ahead to get an appointment. All of the associates were well mannered and fawned over my little Sophie. All of the paperwork was filled out for us and were were quickly taken back to one of the exam rooms. Typical exam room with easily cleaned metal table and linoleum floors.
The Vet-Tech was very knowledgeable and seemed truly interested in making certain my puppy was taken care of. A little preachy near the end, I let it slide knowing why she was saying it -- positive reinforcement for the puppies is the only way to go people, believe it. The doctor came in soon after and did the full exam on Sophie. He was quick and methodical, but at no time did I hear my pup whine. He pointed out things that he saw and gave Sophie her preliminary vaccinations.
And then all was done. At no point did he try to up-sell me. At no point did he or his associates try to give me anything that was not needed. He was straightforward and plain in his language and he answered all of my questions truthfully. How do I know? I already knew the answers to my questions. I am fairly protective of my Boston Terriers; and as a small breed they have some health idiosyncracies and nuances that many vets don't know about. He knew the answers. I was happy.
At the end of the visit, they even gave me the records without hesitation. This office is great. I will definitely return when I am in the area.