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| - We planned our wedding very quickly, and it turned out nice. The planning part was easy and MIchelle K. was helpful. I hate that she didn't work on the weekends or have my emails/calls forwarded to someone else. But, that wasn't such a big deal. She always helped me and was very easy to work with.
My fiancé and I showed up the day before to get our license, walk across the street for our final consultation and get my dress steamed. (an email with instructions on getting to the court house and their location from the strip would have been nice.) They were quite busy and that took a little longer than expected. But, nothing that got us worked up. Everyone we dealt with was very helpful and while we waited we watched a couple at the walk-up/drive-through window. :)
The Hilton Garden Inn was the PERFECT choice for us. We had 22 guests and got married in front of the water fall in the gazebo. We paid extra to have our music-totally worth it. We also paid the extra for the entire photo package and received nearly 400 pictures of black and white, sepia, regular and a slide show as well. We were very happy with the pictures. (I would take a list and know what you want; the photographer is willing to do whatever you want...of course he has his normal photo shots he likes to get as well).
The ONLY part I was UNHAPPY with was on my wedding day. The limo driver was late b/c of traffic--again NO BIG DEAL. He was awesome, and my sisters, mother and I got to the hotel in plenty of time. :) BUT, the two ladies who were the coordinators for the day had AWFUL attitudes toward my family. I did not realize that until the evening was over or I would have addressed it right then and there. They were rushing my mom and bff out of the door instead of being customer friendly. My husband I were taking pictures still; there was no rush. And, one of the ladies made it a point to let my mom know she wasn't getting paid. Ok...y'all provide a service. Put a happy face on and be gripy when you're done with the job. Your pay is not my problem. I paid my bill already. Then, the last thing that was said was UGLY about me saying "that bride...bla bla bla." I was NEVER stressed or needy that day. We paid for our time there and definitely used most of it. If the wedding day coordinators don't get their customer service right..they could cost this company a lot of business.
Overall, we got what we wanted. A quiet, small intimate outdoor wedding at sunset with our friends and loved ones. The planning was painless. I would reuse the company again and ensure I let them know what I expected on the wedding day so the coordinators for the day were aware as well.
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