I have a skin condition that makes my feet blister easily. It's painful and I also have a lot of calluses and dead skin. I'll spare you the details. But I was actually a bit embarrassed to get a pedicure and afraid it would hurt. It did not phase Sue at all. And she was gentle and considerate. She took the time to "detail" my feet.
In addition to that, her and the rest of the girls made the atmosphere leisurely with fun banter. Which is exactly what I needed and exactly why women come to get a mani/pedi.