What the hell? Cheap plastic silverware! At least have some that's doesn't bend with mashed potatoes never mind food with more consistency. Ordered the 6oz filet with lobster, It was not a filet! (I butcher my own meats I'm very familiar with different cuts of meats) everything was like warm. Can blame being busy the restaurant was only about 1/3 full. The lobster bisque was very good but again luke warm. I hadn't been through CLT in awhile hopefully this was a fluke? Not what I'm accustomed to from any of the Phillips Seafood restaurants