Maybe it is because I am so used to my home-store in California, but the two times I was at this location it was so slow. Genuine greetings, but service is sluggish. The first time around, they let people who came in after me get served first. I waited for over thirty minutes to get service. The girl who did help me was quick and efficient. The second time I was there, it was another 10 minute wait, when they were slow and they had 2 available reps. Makes me love my Rengstorff store in MV.