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  • This place has gone down since Sunrise purchased them. It was amazing when it was Urgent Care Extra. The back staff and the PA on staff were incredibly nice and professional but the lady at the front desk was cold and rude. Please know your benefits before you go in there especially if you have an HRA or HSA. They staff is not trained on how these work. I was told that I owed after my visit due to not meeting my deductible. Good thing I know my benefits. I pulled up my HRA account on my phone to show I still had money in it. When I asked if they could bill me if for some reason I would owe. The lady rudely stated she could call her supervisor. After she got off the phone she stated they could do a one time courtesy and bill me if I owe but next time I would have to pay since they don't have access to HRA accounts. Please beware if you only have a copay as now that they are owned by a hospital they think you copay is irrelevant and everything is based on your deductible.
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