Dr. Dickerson is so friendly, and explained everything that was going to happen during the process. She has this AMAZING numbing cream so I hardly felt anything at all. I told her I had to go into work that night, and she gave me tips and ice packs to reduce the swelling on my drive back down to Tucson. No one at work even noticed anything, which was another plus- even 6 hours after my procedure! She knows what she's doing, and she does it well! The rest of the staff is super friendly and when I called to schedule my follow up appointment- the receptionist even remembered who I was and my treatments. I would highly recommend Dr. Dickerson at VNMC.