TERRIBLE SERVICE. Five of us ordered the lunch box during lunch. waited for 50 minutes before part of the food (plain rice and salad) arrived at our table. We had to take everything to-go. The server never bothered to drop by andy to apologize for the bad service. DO NOT TRUST all the positive review here for Hokkaido. Avoid at all cost!! For the same price, you can get way better food and service else where!