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  • Came in with a friend to get a SNS manicure and was told that they had time for both of us. They had just opened so we were hoping we wouldn't have to wait. The receptionist sat me down and started soaking off my dip. 20 minutes later my dip was soaked off and still no one coming to do my nails. My friend was already half way done with her nails. The receptionist proceeded to move me to a different chair and said the man would be right with me. He walks past me and goes to start a new pedicure/manicure instead. At this point I'd been sitting for almost 45 minutes.. with dry hands (due to the acetone soaking). Irritated to say the least, I'm still sitting and waiting for someone to do my nails. The receptionist comes back and tells me I'm going to have to wait for the man doing my friends nails to finish to then do mine.. which means make my friend wait another hour for me. I declined and said no, I will just go somewhere else. The owner/manager came up to me and tried to start my nails but at this point I'd been here almost an hour and I don't even want to give them business. I get that nail salons get busy, but don't tell someone you can do their nails, soak them, leave them dry and ashy from acetone and then make them wait another hour. Not impressed and not getting my business.
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