My experiences:
-Walking in with one person ordering one thing in front of you and then waiting so long after you order that when you go Back up to the register to check in on your order, the employee asks, "hello, what would you like today?" and you have to explain that you Already ordered...
- have received the wrong drink before.
- came in and asked what a matcha latte was and I was told "I believe it's a chocolate drink."
I recommend saving your money.