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  • I took a gamble and I lost. I used Hotwire to find a room with a kitchenette around the Mesa area and this is what I ended up with. I tried to stay positive, I only need to stay here for 6 nights. Only 6 nights. The day we got there the front desk person informed me that since I had purchased through a third party, they would be putting a $100.00 hold on my credit card. They have a sign at the front that tells you this. I was staying here until my new rental was ready for move in. The day I checked in, my family and I had been packing the truck and we were exhausted and needed somewhere to cool down(remember this).We also had to unpack the things we would keep in the hotel. I rented a 2 bed suite that had a separate living area. The living room had one couch, side table, desk and flat screen tv. The same room held a kitchenette with a "full size refrigerator" and range with an oven. This refrigerator was so old, it had that metal plate inside that frosts to keep things cool. One of the reasons I wanted a kitchenette is so I didn't have to go out to eat everyday and I could cook. I have stayed at hotels that have kitchens before and they always have dishes, pots and pans. Not this hotel. You get what you pay for. The room smelled strongly of cigarette. The wall AC unit would not cool the living area. It was so hot in that room! I literally wanted to go and rent another hotel and let them keep the money I had already paid. Get this, the wall AC unit was THE ONLY ONE in the room. The bedroom and bathroom area did not have one and the rooms were divided by a wall with one door. Worst off the AC did not work or cool. It was hell! The beds were comfortable, hence the 2 stars. The bathroom was clean but old and needed a lot of work. Taking a shower in the bathroom was like being in a hot sauna. The extractor was not working only making a humming noise. Trying to put on jeans in that bathroom was a workout. On the first night my cousin said he would sleep in the pull out couch, against my warning, and when he pulled out the couch there was this huge giant reddish brown stain on it we quickly put it away. DISGUSTING. Walking barefoot on hotel carpet is agains the rules for us, my cousin did not know this and his feet were black with dirt from the disgusting carpet. On day 3, at 3 am my son wakes me up to tell me the bathroom was overflowing. KILL ME NOW. Shut off valve is broken. I call the front desk and the guy tells me he can call maintenance or give me another room. If he calls maintenance, they will take a long time to come. Ok, I take the other room. I go to the front desk and the guy tells me I need to give him the keys to the old room before he will give me the keys to the new room. I asked him to confirm what he is saying, because I cannot believe it. He confirms. I tried to remain calm and explain to him that I have my children with me, we are staying there for 6 days and have all our stuff to move, what does he think I'm going to do with it. He repeats the same thing. Now I'm leaving the calm stage. I tell him I'm not putting my things on the sidewalk and that he will give me the keys to the new room and once I inspect the new room and move everything I will walk back there and give him the keys to the old room. He looks at me and starts talking. I turn into a rude customer and interrupt him. I demand to have the keys. They have my credit card on file. Think I'm going to occupy 2 rooms? Charge me. He gives me the new keys, tells me to make sure I get the old ones back to him. *glares* The bathroom flooding turns out to be a blessing in disguise! This new room smells fresh, has a working AC unit that actually cools the living area and make the bedroom area feel ok. We no longer need to use the fans I bought on our first day there to keep us cool. The bathroom has a working extractor and it is cleaner and newer. The couch looks newer and so does the carpet. Everything is so much better in this room. Our last 3 nights there are not as bad. I still would not recommend you staying here unless you are really low on funds.
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