I've been getting massages for 20 years now. I've been everywhere from great spas, to chains, to therapists houses, and more. I have to say that in my 7 years of living in Charlotte I've finally found my favorite. For me I've found a therapist who is fantastic & the prices are great. One reason the price is great is b/c you're not paying for a retail setting, this is in a 1 story office building in an office park. They've recently moved & the new location is much prettier & perfectly quiet. Once in awhile it's nice to go to a real spa like the Ballantyne Resort, but it doesn't make sense to me to go to a wanna be spa like the chains which don't have the amenities of a real spa. So if you are a regular massage consumer or just watching your budget or just want a great massage then I definately recommend this as your go to place. If you're used to going to the chain massage places you'll find that this setting is for consumers who are serious about massage & don't have money to waste b/c we go often. Just find the right person for the type of massage you need & you'll be set.