rev:text
| - Ruby Tuesday is one of those places that looks promising from the outside, but never manages to live up to expectations.
Let's split this review in half-
THE FOOD:
Had the triple prime burger with cheddar, and a side of fries. I've had a few burgers from Ruby Tuesday over the years, and they've been good; I'd say I've had more success with their burgers than any other entrees that I've tried. This burger was more of the same, pretty good. The bun is good quality, dense enough to hold up to the toppings, but not dense in the sense that it's hard or anything. The patty is well seasoned, and cooked to order. I got mine done medium, and it came out perfect for me, super juicy. I couldn't really tell much of a difference between this and their regular patties after all the toppings though, so if you're looking to shave a dollar or two off your tab you probably wouldn't miss it. All Ruby's burgers are served with lettuce, tomato, pickles, and Ruby's mayo. The pickles were awesome, crinkle cut dill chips, no complaints there. The lettuce and tomato were pretty sad on this particular burger, like they put the good stuff out on the salad bar and I got stuck with the scraps. I've had good produce on Ruby's burgers in the past though, so I'm willing to chalk it up as a one-off. The cheddar was good quality when I sampled a small piece of it on it's own, but it totally gets drowned out by the star of the show, which is the mayo. And when I say drowned, I mean literally, because they really slather it on there. It has a heavy dose of garlic, which I love, so no complaints there, but there was so much of it, the burger was slipping and sliding around in my hands like it was on ice. It tastes great, but you may want to ask for it on the side so you can control the distribution better. The fries were fine, nothing special but not bad, either.
THE SERVICE:
Let me start off by saying our waitress wasn't bad. I didn't catch her name, but she was attentive, made sure our drinks never got too low, and generally took care of us. That being said, there was a guy sitting in a booth caddy-corner to us, and practically every moment she wasn't attending to us, she was sitting in the booth with him just having a conversation. I'm not sure if it was her boyfriend, or just a regular or what. He must frequent the place, because a few of the other servers spoke to him in passing as well. And the restaurant wasn't jammed either, so she didn't have a ton of tables. Still, I'd be lying if I said it wasn't a little off-putting. And the guy behind the bar was serving himself with something that looked like a mudslide. I'm thinking he might have actually been the GM, because he was going up to every table shortly after they were seated making sure than everything was good, and that seems to be a regular practice with the GM's at Ruby Tuesday. He wasn't drunk or anything; it could've been chocolate milk for all I know. Again though, it's just not a good look.
All in all, it seemed like everybody working there was content on doing the bare minimum just to get by. But if that's what I wanted, I could've just gone to Wendy's, y'know?
|