Vortex has to be my favourite record store. Not only are the prices reasonable, but they often have very hard to find items that are over-priced at other stores when and if they are available.
Although it is small in size and has a very cramped layout, the size actually helps to create an inclusive atmosphere that is conducive to friendly and open conversation amongst customers and staff.
Concerning the staff: they are very knowledgeable, courteous, and informative to talk to if you want to know more about a particular artist or genre. They are unpretentious and have directed me to new music that I would have otherwise been ignorant of, and for that I thank them.
Finally, the owner is a friendly and well-meaning curmudgeon with a very biting and sharp sense of humor that might rub some unsuspecting people the wrong way. However, I could listen to him all day. Really, the man could be a character right out of a sitcom - ha!