This is the only place I will go in Scottsdale for eye exams and glasses. Absolutely every member of the staff with whom I have come into contact is amazing. These people are good! As good as the quality of their services, the quality of their caring and how they are there to help you is even better. My previous frames broke 10 days before I was scheduled to leave the country. Even though their standard delivery time is 10-14 BUSINESS days, they were able to get my new glasses (including new lenses) in nine, well in time for me to adjust to the new prescription before leaving town. Quality, caring service is the hallmark of this business.