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  • I come to Lupo every time I'm in Vegas for trade shows and I can honestly say they have the best staff on the planet from the host, waiters to the managers. I have never had such consistent amazing service at any other restaurant I frequent. Without fail, each time I come I find myself telling the managers how amazing their waiters were or how awesome the hostesses were in accommodating us. This time I have to give it their phenomenal manager, Kellan Westhusing, for going out of his way to make a wrong pick up order so right. Listen if you know me, you know I'm a pain in the butt vegetarian who is super picky about what veggies I like, so after what took 10 minutes for the poor hostess to get down (think when Harry met Sally ordering style) not surprisingly our order was not correct but we had already walked a mile back to the room and in pjs. I called and explained the situation and Kellan offered to hand deliver the right order to our room even though they have no delivery so we wouldn't be put out anymore. We were so grateful since we had been on our feet all day and walking back to pick up our food was the last thing we wanted to do. What an angel on earth. Oh and the veggies were perfect too. Love everything about this place and especially the staff. It's never just about the food when you go to eat but the way that the full experience leaves you feeling. My heart and belly are full when I come here.
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