Food: love the fresh mango salsa located in the fruit section and the classic tuna in the deli. So tasty! I don't know what they put in it but it is yum-o. The cous-cous salad was good but needed a little more lemon. The kale salad was very refreshing.
I was disappointed that they did not have more of a selection in the pre-made deli food -- like the Cupertino, CA location has these little boxes of turkey, cheese, crackers and grapes (a better lunchable) and mini pita pockets with egg salad and curry chicken. Boo hoo.
Everything was just as fresh, clean (and unfortunately expensive) as the Bay Area.
Location: super convenient in The District (same side as Cheesecake Factory) with easy parking.
Customer service: top notch! She asked if I wanted ice in my bag (free!) to keep my stuff cold and she prepared it for me. Sweet! Can't get that in the Bay Area.