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  • Dr. Jessee was incredibly cruel and insensitive during my routine appointment to get an up-to-date hearing chart and inquire about hearing aid options (I have been profoundly hard-of-hearing for most of my life, and chose not to use hearing aids as a child). She explicitly told me that I "wasn't fooling anyone--anyone who has ever met [me] knows [I'm] deaf." (Thereby making me extremely self-conscious about my "deaf accent".) She also said that it was a miracle that I could speak and unheard of that I had graduated from high school (which I did with honors and a full academic merit scholarship to my university of choice), harshly criticized my decision to go without hearing aids earlier in my life as though it had damaged me mentally, and cynically insisted that no hearing aid would ever benefit me enough to be worth looking into. I left my appointment in tears. Following my appointment, I received unsolicited flyers full of ignorant and ableist information in the mail from her practice for almost a year, which--among other things--referred to hearing loss as a "horrible disease." My experiences with Good Sound Audiology caused me a great deal of emotional damage and endless insecurity about my disability and how it affects my quality of life, which it took counseling to move past in its entirety. I strongly encourage that anyone, of any age, with any degree of hearing loss seeks out audiological services elsewhere.
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