Pam is a designer who helped me design my new walk in shower. She took a lot of time to make sure it looked AWESOME. I have found the flooring &:tile there EXTREMELY WELL PRICED! Every employee i have dealt with there was well mannered & polite! On a scale of 1 to 10 for shopping I give Floor &: decor a 50+. My only suggestion is to get a store on the West side!