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  • I usually eat at Kabuki twice a month, I have their red mask club card and been happy with Kabuki overall until now. My 16 year old daughter decided she wanted to celebrate her 17 birthday along with 13 of her closest friends I made a reservation 7 days prior for Sep 17, I explained Kim who took the reservation there will be a total of 14 teenagers, they all be paying individually. Kim told me I would receive a phone call the morning of to reconfirm but never did, I decided to call and to reconfirm my self! My daughter and her friends complained of the poor service received. The restaurant offered no customer service to teenagers, the server sat them in separate tables of four when I was told they all will seat together. On top of all, they were told they couldn't pay individually but when each table received the bill, the restaurant had already included the gratuity....can you believe that...Kabuki and staff clearly took advantage of teenagers and spoiled a once in a life time birthday dinner that can't be replace. You can say good by to my loyalty, and will make sure everyone knows of how Kabuki takes advantage of teenagers.
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