I stayed here a couple weeks ago for business, (Epic). It's one of the best hotel's that I've ever stayed at.
EVERY single employee was super nice and had a smile on their face. My room was one of the cleanest rooms in a hotel that I've stayed at.
The fitness center was really disappointing though. They only have two treadmills and one of them was broken so I had to fight off others to use the one other treadmill that they had, which was hugely annoying. (I ended up just running around Western Verona for exercise.)
All in all, the stay was awesome and I will definitely stay here again when I come back to Verona.