First time microblading my eyebrows, she made sure I got what I wanted and made me feel comfortable and secure that she knew what she was doing and opened the sterile equipment in front of me and right before she was about to use it which is comforting to know she keeps high standards for safety. Her room is lovely and clean. She was extremely professional and very detailed. She explained what she was doing which was also very comforting. She gave me info on home care. And also sent me home with ointment. She is very nice and I couldn't have asked for a better person for my first time.