Still no return call a few weeks later. Did not respond thru Yelp either. I decided to call a 3rd time now that my insurance claim was approved. Spoke with Amanda. She was very helpful. She explained that she never got the message.
I noticed there are 2 new 5star reviews posted 5/3/17 from profiles with a single review (only a review for Suntrek). Since I wasn't sure if these 2 reviews were authentic customers, I've posted pictures to verify I own a Suntrek system. The pictures were taken after wind damage.