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| - I've been to this location three times now and can't say enough good things about it. Like someone else said, I've spent a lot more on massages that weren't nearly as good.
Both of my masseuses have been excellent. I like very light pressure and tend to get therapists who think they're using light pressure but they still want to "work" you over. If I feel pain during a massage, I'm not going to be relaxed! However, both of them were great and really listened to what I wanted. The only reason I didn't stay with the first one is because she doesn't do 2 hr massages, which I really wanted for the next visit. I would stay with the second one, except for the situation noted below.
On my last visit. I showed up all ready for my two hour massage, only to find that my masseuse Brooke doesn't do prenatal massage (I'm 5 wks). Rather than continue, she stopped the appointment before we started and explained why they handle prenatal the way they do. She didn't make me feel bad for not calling ahead and asking, and even apologized because she didn't do this kind of massage. Now she was out a two-hour appointment and tip because of it. I will miss her and highly recommend her.
The front desk tried to reschedule me for another therapist later in the week, but it would have meant changing estheticians for my facial, which I didn't want to do. I decided to come back the same day for my scheduled facial, but before I left, a therapist who does do prenatal came to talk to me. She had an opening right then, but wanted to tell me more about the massage and what kinds of things I should consider first. I decided not to do it because I wanted to talk to my dr first (ME actually recommended no massages until at least the 2nd trimester). I will definitely ask for her when I can schedule my next appointment though. Anyway, I honestly felt like they cared about me as a recurring client and were looking out for my best interests.
I've had the same esthetician Cynthia all three times and she's fantastic. I enjoy talking with her throughout and she's very thorough. My skin always feels great afterwards and I think the treatments have helped a lot with various skin problems I have. She also gives a very nice scalp, arm, and hand massage during the facial. I like that if you're getting a massage and facial together, you can actually stay in the same room/bed - no need to get up, get dressed, and traipse to another location.
The last thing to note was that when I signed up for the membership in Feb, I got a free one-hour massage coupon. I forgot to bring it to my March appointment, but the front desk said just to bring it to my next visit. When I dug out the coupon, I found it expired on 3/31. ME was still willing to take it though and applied it to my facial.
Regarding the sales pitch: On my first visit, I was determined not to sign up for the membership (kind of like visiting a new gym or sitting in on a timeshare presentation!), but knowing I would go at least monthly, the prices were worth it. I've also purchased a few products based on their recommendations, which have been pretty good, although a little expensive (an eye cream for about $70). Just be prepared and ask questions before you pay.
Also their quiet room is very small and not so quiet when it's busy and people are talking. Fortunately I don't spend much time in there and once you're in the room, you can't hear any outside noise.
Happy to continue vistiing this place, especially since it's less than a mile from my house!
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