I was pleased the first time.
I explained expecting the same groomer each visit and expressed that salons locally don't seem to do that
My mother didn't complain of their haircuts but of your attitude and condensing talk and her dogs aggressive behavior after leaving. WOW THANK YOU FOR HELPING HER CARRY OUT HER 2ND DOG BC SHE HAS TERRIBLY BAD BACK. That was so kind of you to twist that around.
Who are you to insult a dog's behavior? Call them sheep dogs?
You left my dogs head much longer last time and I requested his body to be short as always.
Grooming is a luxury not a must have
You told me that your groomer slipped and that his head was not matted.
You called your mom who offered to TRIM UP HIS FACE once it grew out. Why on earth would I return?
These dogs don't weigh over 8 pounds, it is your job to handle them gently so yes suck it up.