After our other (closer) vet shut down without warning (Mid-City Animal Hospital on Glendale Ave), we started using Sunburst and have no complaints whatsoever. They're always accomodating, even for last-minute appointments. Every doctor we've had there has been kind and informative and the staff is wonderful. Their pricing seems very fair. I never feel gouged. My only pet peeve is their parking. It's so close to the street, though I believe there is additional parking in the back (haven't found it yet, though).